HPM Cement Vietnam Co., Ltd. (“HPM Cement”, “we”, “us”) respects the privacy of customers, partners, and website visitors. This policy explains how we collect, use, store, and protect personal information when you use hpmcement.com and related contact channels.
1. Scope
This policy applies to personal information you provide when visiting our website, requesting consultation, submitting quotes, registering as a dealer, or contacting us via forms, email, phone, and official HPM Cement channels.
It does not apply to third-party websites linked from ours. Please review their privacy policies before sharing information.
2. Information we collect
Depending on how you interact with the website, we may collect:
- Contact details: name, phone, email, address, company or project name.
- Consultation and transaction details: request content, products of interest, project scale, documents you submit.
- Technical data: IP address, browser, device, language, pages viewed, visit time, and cookies.
- Marketing preferences: newsletter or technical document opt-ins where applicable.
3. How we use information
We use personal information for legitimate purposes including:
- Responding to consultation, quotation, technical support, and customer care requests.
- Processing dealer registration, distribution partnership, and other contact forms.
- Improving website experience, product content, and system performance.
- Sending product updates, promotions, or events when you opt in.
- Complying with legal obligations and protecting HPM Cement’s lawful interests.
6. Data retention
We retain personal information only as long as needed for the purposes collected, legal compliance, dispute resolution, or contract enforcement. When no longer required, data is deleted, anonymized, or securely archived.
7. Security
HPM Cement applies reasonable technical and organizational measures (access control, encrypted transmission, backups, monitoring) to protect data from unauthorized access, loss, or misuse. No internet system is completely secure.
8. Your rights
Subject to applicable Vietnamese law, you may:
- Request access, updates, or correction of inaccurate personal information.
- Request deletion or restriction of processing in certain cases.
- Withdraw marketing consent at any time.
- Lodge a complaint with a supervisory authority if you believe your privacy rights were violated.
9. Policy updates
We may update this Privacy Policy to reflect legal, technological, or business changes. The new version will be posted on this page with an updated date. Continued use of the website after changes constitutes acknowledgment of the updated policy.
